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Film training for Deaf patient care shows age-dependent effects on provider knowledge and competencyCan a film help doctors connect with Deaf patients? The answer depends on age

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Key Takeaway
Interpret age-stratified film training effects for Deaf care with caution due to small sample and unreported statistics.

This randomized controlled trial enrolled 208 healthcare providers and health professions students to evaluate the efficacy of the Vital Signs film versus standard written guidance (training as usual) for preparing clinicians to serve Deaf patients. Only 52 participants completed all study components and were included in final analyses, with participant age emerging as a key factor in outcomes. The setting and study phase were not reported.

For participants aged 33 years and older, those who viewed the Vital Signs film scored higher on content knowledge compared to same-aged peers who reviewed standard written guidance. However, this older group also scored worse across measures of cultural competency, communication skill, and trust-building abilities compared to their control group peers. For participants younger than 33 years, those who watched the film exhibited greater cultural competence, communication skill, and trust-building abilities than same-aged peers who reviewed standard written guidance. Specific effect sizes, absolute numbers, p-values, and confidence intervals for these comparisons were not reported.

Safety and tolerability data, including adverse events and discontinuations, were not reported. Key limitations include the small final analytic sample (n=52 from 208 enrolled) and the lack of reported statistical significance or effect magnitude for the age-stratified findings. The randomized design suggests causal inference is possible for the observed patterns, but the evidence remains preliminary. Practice relevance is restrained; the authors note future steps include an implementation trial of various Vital Signs training configurations to evaluate strategies for training students versus experienced providers.

Imagine a doctor who knows all the facts about Deaf culture but still can't build trust with a Deaf patient. A new study tested a film, called 'Vital Signs,' against standard written training to see which better prepares healthcare providers to serve Deaf patients. The results were complicated and depended heavily on the provider's age. For providers and students over 33, watching the film led to higher knowledge scores but *worse* scores on cultural competency, communication, and trust-building compared to those who read standard materials. For those under 33, the film had the opposite effect, leading to better scores on those vital connection skills. This suggests that a one-size-fits-all training approach might not work. It's important to note that only 52 of the 208 people who started the study completed all parts, so the findings are based on a small group. The researchers didn't report specific numbers or statistical tests for how big these differences were. The next step is to test different versions of this film training with more people to see if these age-based patterns hold up.

What this means for you:
A training film's impact on serving Deaf patients depends on the provider's age.

Study Details

Study typeRct
EvidenceLevel 2
Follow-up396.0 mo
PublishedApr 2026
View Original Abstract ↓
BACKGROUND: Deaf American Sign Language users are severely underserved in the U.S. healthcare system. To address longstanding inaccessibility and mistrust, our Deaf community-led team produced a film to train providers to better serve Deaf patients - Vital Signs. OBJECTIVE: We conducted a two-arm randomized controlled trial to evaluate preliminary efficacy of Vital Signs among healthcare providers and health professions students. METHODS: Participants were randomly assigned to review Vital Signs or intervention as usual - standard written guidance about working with Deaf patients. Intervention completers were invited to participate in a simulation with a Deaf standardized patient. Three Deaf team members were trained to review simulation recordings and complete validated patient self-report measures of provider behavior: Healthcare Provider Cultural Competency; Ask, Understand, and Remember Assessment; and Wake Forest Physician Trust Scale. RESULTS: Of 208 enrolled participants, 52 completed all study components and were included in final analyses. A clear pattern of results emerged - participant age influenced learning and behavior change in response to different training strategies. Participants aged 33+ who viewed Vital Signs scored higher on content knowledge compared to same-aged peers who reviewed training as usual, but worse across measures of cultural competency, communication skill, and trust-building. An opposite pattern emerged for participants younger than 33 years - those who watched Vital Signs exhibited greater cultural competence, communication skill, and trust-building abilities than same-aged peers who reviewed standard written guidance. CONCLUSION: Future steps include an implementation trial of various Vital Signs training configurations, evaluating strategies for training health professions students versus experienced providers.
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