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N/A N=47 Health Services Research

Chronic Care Management/Patient Relationship Management Proof of Concept

Diabetes Mellitus

Enrolled (actual)
47
Serious AEs
0.0%
Results posted
Nov 2014
Primary outcome: Primary: Patient Engagement — 68.14 text message response rate (percent)

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
Patient Relationship Management (PRM) Program (Behavioral)
Age
Adult, Older Adult · 18+ yrs
Sex
All
Sponsor
Denver Health and Hospital Authority
Primary completion
Mar 2011

Outcome Measures

OutcomeResultp-value
PRIMARY
Patient Engagement
68.14
SECONDARY
Appointment Attendance
SECONDARY
Perceived Self-efficacy
SECONDARY
Glycemic Control

Summary

This proof of concept study proposes to evaluate the feasibility of a communications-technology-based chronic care and patient relationship management program to improve diabetes self management among adult diabetic patients in an urban safety net population by providing between-visit reminders and chronic disease support through cell phone text messaging. The investigators hypothesize that diabetic patients enrolled in the program will be less likely to miss scheduled appointments and will have greater perceived self-efficacy and improved patient satisfaction concerning chronic disease management. No-show rates among patients enrolled in the program are expected to be lower than among patients receiving standard care.

Eligibility Criteria

Inclusion Criteria

  • patients with diabetes
  • receive care at a primary care clinic in the DH system
  • between 18 and 76 years of age
  • primary language of English or Spanish
  • ownership of a qualifying cell phone (SMS text capable)
  • ownership of a glucometer.

Exclusion Criteria

  • life expectancy less than six months,
  • do not have or cannot use a phone or glucometer
  • do not want to participate
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT01182480). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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