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N/A Completed N=800 Randomized Supportive Care

Health Care Hotspotting: A Randomized Controlled Trial

High Utilizers of Hospital Care
Source: ClinicalTrials.gov NCT02090426 ↗
Enrolled (actual)
800
Serious AEs
0.0%
Results posted
Mar 2020
Primary outcomePrimary: Any Hospital Readmission — 240; 245 Participants

Summary

This trial investigates the value created by the highly innovative Camden Coalition of Healthcare Providers' Care Management Program: Link2Care. The program targets "super-utilizers" of the health care system - specifically adults with 2 or more hospitalizations in the last six months 2 or more chronic conditions, and 5 or more outpatient medications - with intensive case management services. In particular, a team of nurses, social workers, community health workers and health coaches, supported by real-time data of healthcare utilization, perform home visits, accompany patients to doctor visits, and help patients enroll in social-service programs. This approach aims to improve the self-sufficiency of patients in navigating the healthcare and social-service systems and has the potential to reduce healthcare costs and improve patient health.

Outcome Measures

OutcomeResultp-value
PRIMARY
Any Hospital Readmission
240; 245 —
SECONDARY
Any Emergency Department Use
— —
SECONDARY
Any Hospital Use (Inpatient or ED)
— —
SECONDARY
Inpatient Readmission From the ED
— —
SECONDARY
Inpatient Readmission Not From the ED
— —
SECONDARY
Number of Readmissions
— —
SECONDARY
Had 2+ Readmissions
141; 143 —
SECONDARY
Number of Days in the Hospital
9.95; 9.36 —
SECONDARY
Hospital Charges
114,768; 116,422 —
SECONDARY
Hospital Receipts
17,650; 18,130 —

Eligibility Criteria

Inclusion Criteria

Patients must satisfy the following criteria based on the records from the index event:

  • Is currently admitted to Cooper or Lourdes hospitals (still in hospital for recruitment)
  • Resides in the following zip codes: 08101 (PO zip code), 08102-08105, 08107s, 08110
  • Is 19-80 years old
  • Has >=2 hospital admissions in the past 6 months (to Camden area hospitals in the Health Information Exchange )
  • Has >=2 chronic conditions

Patients must meet at least three of the following criteria based largely on the electronic medical record:

  • Has >=5 outpatient medications
  • Has difficulty accessing services
  • Lacks social support
  • Has mental health co-morbidity
  • Is actively using drugs
  • Is homeless

Exclusion Criteria

  • Already subject in RCT (treatment or control)
  • Deceased or discharged prior to triage or recruitment
  • Uninsured
  • Cognitively impaired
  • Oncology patient
  • Index hospitalization is for: a surgical procedure for an acute problem, complications of a progressive chronic disease with limited treatments, or mental health issue only with no co-morbid conditions
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT02090426). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication. Informational only — not medical advice.

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