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N/A N=6,478 Health Services Research

Bringing I-PASS to the Bedside: A Communication Bundle to Improve Patient Safety and Experience

Communication

Enrolled (actual)
6,478
Serious AEs
8.4%
Results posted
Sep 2020
Primary outcome: Primary: Rate of Medical Errors — 41.2; 35.8; 20.0; 22.0 Medical errors per 1000 patient-days

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
Patient and Family Centered I-PASS (Behavioral)
Age
Pediatric, Adult, Older Adult
Sex
All
Sponsor
Boston Children's Hospital
Primary completion
Jan 2017

Outcome Measures

OutcomeResultp-value
PRIMARY
Rate of Medical Errors
41.2; 35.8; 20.0; 22.0; 20.7; 12.9
SECONDARY
Rate of Non-Preventable Adverse Events
12.6; 5.2
SECONDARY
Family Experience With Care
53.92; 62.84; 56.37; 58.71; 68.59; 72.11 <.05 sig
SECONDARY
Quality of Communication on Rounds
72.2; 82.8; 20.4; 35.5; 55.6; 66.7
SECONDARY
Shared Understanding Between Parent, Resident, and Nurse

Summary

Patient and Family-Centered I-PASS is a bundle of communication interventions to improve the quality of information exchange between physicians, nurses, and families, and to better integrate families into all aspects of daily decision making in hospitals. This project tests the hypothesis that rates of medical errors and adverse events (primary outcome), hospital experience, communication, and shared understanding will improve following implementation of Patient and Family Centered I-PASS, as compared with current practice.

Eligibility Criteria

Inclusion Criteria

  • All patients admitted to the pediatric inpatient study units of participating hospitals
  • Parents/caregivers of patients less than 18 years of age who speak English, Chinese, Arabic, Russian, or Spanish
  • Nurses working on these units
  • Residents working on these units
  • Medical students working on these units

Exclusion Criteria

  • Parents/caregivers who do not speak a study language (decided based on the 5 most commonly spoken languages across study sites; study languages include: English, Chinese, Arabic, Russian, Spanish)
  • Parents/caregivers of patients greater than 18 years of age
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT02320175). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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