N/A
N=440
Family Activation and Communication About Errors and Safety (FACES)
Family Reported Errors and Adverse Events
Bottom Line
View on ClinicalTrials.gov: NCT02877017 ↗Enrolled (actual)
440
Serious AEs
0.0%
Results posted
Apr 2025
Primary outcome: Primary: Family Safety Reporting Rates — 61; 60 Participants
Study Design & Population
- Study type
- Interventional
- Phase
- N/A
- Interventions
- Family safety reporting intervention (Behavioral)
- Age
- Adult, Older Adult · 18+ yrs
- Sex
- All
- Sponsor
- Boston Children's Hospital
- Primary completion
- Mar 2022
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Family Safety Reporting Rates |
61; 60 | — |
| SECONDARY Family Reported Hospital Safety Climate Scores |
66; 69 | — |
Summary
Miscommunications are a leading cause of serious medical errors in hospitals, contributing to more than 60% of sentinel events, the most serious adverse events reported to the Joint Commission. Efforts to improve patient safety in hospitals have centered on improving communication between providers. While provider-focused communication interventions have led to reductions in patient harm, patients and families have been notably absent from most interventions to improve patient safety. This proposal seeks to develop a family safety reporting intervention.
Eligibility Criteria
Inclusion Criteria
- Primary caregiver of a child hospitalized on the study units during the study period or hospital employee who works on the study unit(s)
- Country of Origin: United States
- Primarily English- or Spanish-speaking
Exclusion Criteria
- International patients
Data sourced from ClinicalTrials.gov (NCT02877017). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.