N/A
Completed N=275
Improving Diabetes Care Through Effective Personalized Patient Portal Interactions
Source: ClinicalTrials.gov NCT02953262 ↗Enrolled (actual)
275
Serious AEs
0.0%
Results posted
Jul 2021
Primary outcomePrimary: Any My HealtheVet Patient Portal Use — 6; 1; 5; 8 Participants — p=0.057
Summary
Patient-facing eHealth technologies, such as online patient portals, connect patients with the healthcare system, help them access their health information, and support self-management of health conditions. This study tested an intervention to improve adoption and use of the My HealtheVet patient portal for diabetes management.
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Any My HealtheVet Patient Portal Use |
6; 1; 5; 8 | 0.057 |
| SECONDARY Patient Upgraded to a Premium My HealtheVet Portal Account |
0; 1; 2; 5 | 0.308 |
| SECONDARY Use of Online Prescription Refills |
5; 1; 0; 3 | 0.102 |
| SECONDARY Use of Secure Messaging |
1; 1; 2; 7 | 0.982 |
Eligibility Criteria
Inclusion Criteria
- Veterans
- Hemoglobin A1c result >=8.5% at most recent lab test prior to recruitment
- Non use of the VA patient portal, defined by not being registered or registered with no activity in 12 months
- Currently being seen at one of the sites participating in the study (upcoming appointment scheduled)
Exclusion Criteria
- Non-Veterans
- Controlled hemoglobin A1c levels (A1c<8.5%) at most recent lab test prior to recruitment
- Recent use of the patient portal
Data sourced from ClinicalTrials.gov (NCT02953262). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication. Informational only — not medical advice.