N/A N=59 Health Services Research

Implementation and Impact of an Online Tool Used in Primary Care to Improve Income Security

Social Determinants of Health · Poverty · Social Isolation · Social Marginalization

Bottom Line

View on ClinicalTrials.gov: NCT02959866 ↗

Enrolled (actual)

Serious AEs

0.0%

Results posted

Sep 2019

Primary outcome: Primary: Awareness of Financial Benefits — 59 Participants

Study Design & Population

Study type: Interventional
Phase: N/A
Interventions: online income tool (Other)
Age: Adult, Older Adult · 18+ yrs
Sex: All
Sponsor: Unity Health Toronto
Primary completion: Jun 2017

Outcome Measures

Outcome	Result	p-value
PRIMARY Awareness of Financial Benefits	59	—
SECONDARY Increase in Income	10	—

Summary

We will evaluate the acceptability, feasibility and impact of an online tool that helps patients identify financial benefits that they are entitled to at six clinic sites over a three month period. We will answer the following questions: Is an online tool that addresses income security feasible and acceptable to clinicians? Can such a tool be integrated into regular clinic workflow? What is the patient perspective on the tool and what is the short-term impact?

Eligibility Criteria

Inclusion Criteria

Used the online income tool with their health provider
Able to provide consent
Able to converse in English
Able to be reached by telephone or email

Exclusion Criteria

None

View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT02959866). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.