N/A
Completed N=280
Communication Coaching to Improve Patient and Clinician Satisfaction in Cardiology Encounters
Improved Communication Between Clinician and Patient
Source: ClinicalTrials.gov NCT03464110 ↗
Enrolled (actual)
280
Serious AEs
0.0%
Results posted
May 2024
Primary outcomePrimary: Cardiologist Behavior as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment. — 11.95; 13.15 Number of Reflective Statements
Summary
The purpose of this study is to determine the effect of a clinician communication coaching intervention versus control on an objective measure of the quality of communication (primary outcome) and patients' perceptions of the quality of patient-centered care (secondary outcome), both overall and within Black and White patients.
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Cardiologist Behavior as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment. |
3.41; 3.28 | — |
| PRIMARY Ratio of Empathic Responses to Empathic Opportunities |
0.20; 0.50 | — |
| SECONDARY Global Ratings of Communication as Measured by WISER (Writing, Immersive Experiences, Speaking, Ethical Communication, and Research) Assessment |
3.8; 3.8; 2.9; 3.3; 4.0; 4.2 | — |
Eligibility Criteria
Inclusion Criteria
- Patients must be 18 years or older
- Must be able to read
- Must speak English
- Capable of providing informed consent
- Must be receiving continuity care from and enrolled clinician
Exclusion Criteria
- Currently hospitalized
- Awaiting heart transplant
Data sourced from ClinicalTrials.gov (NCT03464110). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication. Informational only — not medical advice.