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N/A N=1,553 Randomized Triple-blind Health Services Research

Assessing Open Access Audio

Hypertension · Diabetes

Enrolled (actual)
1,553
Serious AEs
0.0%
Results posted
Apr 2025
Primary outcome: Primary: Blood Pressure — 131.6; 131.8; 78.2; 79.5 mmHg — p=0.06

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
Open Access Audio (Other); No Access, Patient and Provider Aware of Recording (Other); No Access, Provider Unaware of Recording (Other)
Age
Adult, Older Adult · 18+ yrs
Sex
All
Sponsor
VA Office of Research and Development
Primary completion
Jul 2024

Outcome Measures

OutcomeResultp-value
PRIMARY
Blood Pressure
131.6; 131.8; 78.2; 79.5 0.06
PRIMARY
Glycosylated Hemoglobin (HgB A1c)
6.95; 6.83
PRIMARY
Return Visit Adherence (RVA)
0.733; 0.732 .29
PRIMARY
Prescription Refill Rate (Probability That Proportion Days Covered >= 80%)
0.05; 0.04 .10
PRIMARY
Patient Activation Measure (PAM)
9.44; 9.54 0.44
PRIMARY
SEGUE Framework for Evaluating and Scoring Communication Behavior.
0.85; 0.82 0.01 sig
PRIMARY
Contextualization of Care
0.51; 0.41 0.01 sig
SECONDARY
Emergency Department Utilization
1.03; 0.96 0.54
SECONDARY
Hospital Admission Rate
0.26; 0.28 0.74
SECONDARY
Glycated Hemoglobin (Access vs. Non-access)
6.53; 6.95; 6.73 0.03 sig
SECONDARY
ED Visit Rate (Access vs. Non-access)
0.69; 1.05; 0.93 <0.001 sig
SECONDARY
Return Visit Attendance (Access vs. Non-access)
0.78; 0.71; 0.73 <0.001 sig
SECONDARY
Probability That Proportion of Days Covered by Prescription >= 80% (Access vs. Non-access)
0.09; 0.04; 0.05 <.001 sig
SECONDARY
Blood Pressure (Access vs. Non-access)
130.7; 133.0; 132.7; 78.0; 79.5; 80.5 0.20

Summary

The medical encounter can be overwhelming in term of the amount of information discussed, its technical nature, and the anxiety it can generate. Easy access to a secure audio recording from any internet enabled device is an available low cost technology that allows patients to "revisit the visit" either alone or sharing with caretakers and family. It has been introduced and tested outside the VA with evidence that it increases patient recall and understanding and may even improve physician performance. Little is known, however, about whether and to what extent these effects lead to better outcomes, such as improved treatment plan adherence and chronic disease self-management. This study is a randomized controlled trial designed ascertain whether easy access to audio recordings of the medical visit improves patients perception that they understand and can manage their own care, and leads to a variety of improved outcomes, such as better blood pressure and diabetes control, and fewer emergency department visits and hospitalizations.

Eligibility Criteria

Inclusion Criteria

  • All patients with scheduled appointments at the participating sites: primary care and diabetes clinics at Jesse Brown VA Medical Center and the Louis Stokes Cleveland VA Medical Center

Exclusion Criteria

  • None
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT04452331). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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