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N/A N=50 Health Services Research

Evaluation of a Patient Portal Intervention to Address Diabetes Care Gaps

Diabetes Mellitus

Enrolled (actual)
50
Serious AEs
6.0%
Results posted
Aug 2023
Primary outcome: Primary: Usability — 79.3 score on a scale — p=0.001

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
Diabetes Care Gaps Patient Portal Intervention (Other)
Age
Adult, Older Adult · 18+ yrs
Sex
All
Sponsor
Vanderbilt University Medical Center
Primary completion
May 2022

Outcome Measures

OutcomeResultp-value
PRIMARY
Usability
79.3 0.001 sig
PRIMARY
User Experience
37; 10; 38; 9
SECONDARY
Change in Attitudes Toward Managing Diabetes in General
8.1; 8.6 0.005 sig
SECONDARY
Change in Diabetes Distress
6.6; 5.8 0.19
SECONDARY
Change in Understanding of Diabetes Monitoring and Preventative Care
38; 38; 24; 23; 13; 13 1
SECONDARY
Patient Initiated Orders
14; 17; 6; 10
SECONDARY
Order Completion
13; 15; 6; 5

Summary

The purpose of this study is to evaluate the usability of a novel patient portal intervention designed to: (a) notify patients when selected, clinically meaningful, evidence-based diabetes monitoring & preventative care (e.g., annual diabetes eye exam) become due and (b) allow patients to initiate orders for the care. In addition, the investigators will assess pre-post change on secondary psychosocial outcomes (e.g., self-efficacy).

Eligibility Criteria

Inclusion Criteria

  • Established patient at participating primary care clinic
  • Type 1 or 2 diabetes mellitus
  • Able to speak and read in English
  • Age 18 to 75 years old
  • Mobile device (smartphone or tablet) with internet access
  • Active MHAV account and willing and able to use the MHAV native app on a mobile device
  • Due (based on evidence-based guidelines) for any of the following: hemoglobin A1C, urine microalbumin, diabetes eye exam, and/or pneumococcal vaccination.

Exclusion Criteria

  • Known cognitive deficits or functional impairment preventing the use of a mobile device
  • Pregnant or planning to become pregnant during the study period
  • Severe difficulty seeing
  • Severe difficulty hearing
  • Medical condition that make it hard for people to understand what they are saying
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT04728620). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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