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N/A N=945 Randomized Triple-blind Health Services Research

Effect of Varied Outreach Methods on Appointment Scheduling and Appointment Completion Using MyChart

Health Care Utilization

Enrolled (actual)
945
Serious AEs
0.0%
Results posted
Aug 2024
Primary outcome: Primary: Number of Participants Who Completed Well Child Check Visit — 40; 76; 61 Participants — p=0.000

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
No Message (Other); Standard message (Other); Tailored message (Other)
Age
Pediatric · 6+ yrs
Sex
All
Sponsor
Children's Hospital Medical Center, Cincinnati
Primary completion
Oct 2021

Outcome Measures

OutcomeResultp-value
PRIMARY
Number of Participants Who Completed Well Child Check Visit
40; 76; 61 0.000 sig
SECONDARY
Number of Participants Who Scheduled an Appointment for a Well Child Check Visit.
30; 58; 47 0.001 sig
SECONDARY
Number of Participants Who Received Their First COVID-19 Vaccination
3; 14; 4

Summary

Our objective is to determine the effectiveness of varied outreach methods (e.g. standard versus tailored MyChart messaging) to children age 6-17 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling and appointment completion.

Eligibility Criteria

Inclusion Criteria

  • age 6-17 years
  • has not had a well child check in past 365 days
  • no future well child check visit scheduled
  • parent preferred language = English or Spanish

Exclusion Criteria

  • no active MyChart account
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT04994691). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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