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N/A N=83 Health Services Research

Caring for Providers to Improve Patient Experience Study Phase 2 in Migori County

Maternal Health · Mental Health · Healthcare Provider · Adverse Outcomes · Stress

Enrolled (actual)
83
Serious AEs
0.0%
Results posted
Jun 2024
Primary outcome: Primary: Change in Perceived Stress Scale (PSS) Score From Baseline to 6 Months — 20.89; 20.58; 18.63; 20.05 score on a scale

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
Training (Behavioral); Peer support and mentorship (Behavioral); Leadership engagement (Behavioral); Embedded champions (Behavioral)
Age
Adult, Older Adult · 18+ yrs
Sex
All
Sponsor
University of California, San Francisco
Primary completion
Jun 2022

Outcome Measures

OutcomeResultp-value
PRIMARY
Change in Perceived Stress Scale (PSS) Score From Baseline to 6 Months
20.89; 20.58; 18.63; 20.05
PRIMARY
Change in Shirom-Melamed Burnout Measure (SMBM) Score From Baseline to 6 Months
3.64; 3.70; 2.95; 3.42
PRIMARY
Change in Stress Knowledge and Attitudes Score From Baseline to 6 Months
7.78; 7.95; 9.50; 8.53
PRIMARY
Change in Unconscious Bias Knowledge and Attitudes Score From Baseline to 6 Months
8.93; 9.13; 10.70; 9.45
SECONDARY
Change in Hair Cortisol Levels From Baseline to 6 Months
74.13; 8.43; 41.50; 36.05
SECONDARY
Change in Heart Rate Variability (HRV) Levels From Baseline to 6 Months
3.70; 3.71; 3.71; 3.84
SECONDARY
Change in Socioeconomic Status-person Centered Maternity Care Implicit Association Test (IAT) Score
0.75; 0.67; 0.62; 0.43
SECONDARY
Change in Explicit Bias Scores From Baseline to 6 Months
17.38; 16.30; 15.65; 14.91

Summary

The activities described in this proposal are aimed at addressing health care provider stress and unconscious bias to improve quality of maternal health care, particularly related to the person-centered dimensions of care-i.e. care that is respectful and responsive to women's needs, preferences, and values. The investigators focus on health provider stress and unconscious bias because they are key drivers of poor-quality care that are often not addressed in interventions designed to improve quality of maternal health care. The investigators plan to (1) design an intervention that enables providers to identify and manage their stress and unconscious bias; (2) pilot the intervention to assess its feasibility and acceptability; and (3) assess preliminary effect of the intervention on: (a) provider knowledge, attitudes, and behaviors related to stress and unconscious bias; and (b) provider stress levels.

Eligibility Criteria

Inclusion Criteria

  • Providers working in maternity units of the intervention facilities are all eligible.

Exclusion Criteria

  • Inability to attend scheduled training.
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT05019131). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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