N/A
Completed N=2,117
SCALE-UP Utah II: Community-Academic Partnership to Address COVID-19 Conversational Agent Study
Source: ClinicalTrials.gov NCT05533359 ↗Enrolled (actual)
2,117
Serious AEs
0.0%
Results posted
Jan 2025
Primary outcomePrimary: Reach-Accept Testing — 47; 41; 41; 45 Participants
Summary
The long-term objective of SCALE-UP II is to increase the reach, uptake, and sustainability of COVID-19 testing among underserved populations. Through RADx-UP Phase I funding (SCALE-UP Utah), the team has established population health management (PHM) interventions that have been used since Feb 2021 to increase the uptake of COVID-19 testing and vaccination among community health center patients.
Interventions are based on a PHM approach that uses widely available technology (i.e. cell phones and text messaging). SCALE-UP II will both build on SCALE-UP Utah PHM interventions and investigate novel resource conservation approaches (i.e., Request-Patient Navigation vs. No Patient Navigation and text messaging vs. conversational agent).
SCALE-UP II builds on long standing partnerships among the University of Utah Clinical and Translational Science Institute (UofU CTSI), Association for Utah Community Health (AUCH), CHCs, and the Utah Department of Health(UDOH). CTSI and SCALE-UP II investigators are leading several COVID-19 initiatives that drive public health response and state government policies in Utah. Thus, the UofU team is uniquely positioned to lead this project.
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Reach-Accept Testing |
47; 41; 41; 45; 142; 139 | — |
| SECONDARY Reach-Engage Testing |
90; 73; 78; 68; 155; 154 | — |
| SECONDARY PN-Request |
0; 0; 3; 3; 0; 0 | — |
| SECONDARY PN-Engage |
0; 0; 2; 2; 0; 0 | — |
| SECONDARY Opt Out |
14; 2; 27; 13; 23; 3 | — |
| SECONDARY Self-reported Testing |
18; 16; 13; 13; 32; 37 | — |
Eligibility Criteria
Inclusion Criteria
- current patient of a participating community health center
- have a working cellphone,
- have phone number listed in existing electronic medical record at their participating clinic
- speak English or Spanish.
Exclusion Criteria
- Minors
Data sourced from ClinicalTrials.gov (NCT05533359). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication. Informational only — not medical advice.