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Motivational Interviewing Workshop Improves Communication Skills in Ophthalmology ResidentsMotivational Interviewing Workshop Boosts Glaucoma Counseling Skills

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Key Takeaway
Consider a brief MI workshop to improve ophthalmology residents' communication skills, but recognize the pilot nature and small sample size.

This pilot randomized controlled trial evaluated the impact of a 1-hour interactive Motivational Interviewing (MI) workshop on communication skills among 20 ophthalmology residents (10 PGY-1 and 10 PGY-2) at a single academic medical center. The workshop included a lecture, videos, and role-play scenarios. The comparator was a standardized patient encounter (SPE) before the workshop.

Primary outcomes showed that the intervention group performed better on SPE performance scores (82.2% vs 63.9%; 16.4/20 vs 12.8/20; p=0.006) and covered more MI-specific skills (75% vs 12.5%; 3/4 vs 0.5/4; p-value not reported). Secondary outcomes indicated improved resident confidence in using MI after the workshop (4.65/5 vs 2.9/5; p<0.0001).

Safety and tolerability were not reported. Key limitations include the pilot nature of the study and small sample size, which limit generalizability beyond ophthalmology residents. Long-term impact on patient outcomes was not assessed.

Despite these limitations, the randomized design supports a causal link between the workshop and improved skills and confidence. This specialty-specific adaptation of MI may be extended to other fields seeking to integrate MI education.

Motivational Interviewing Workshop Boosts Glaucoma Counseling Skills

Imagine standing in a doctor's office with a patient who has glaucoma. The doctor explains the disease and hands over a bottle of eye drops. The patient leaves confused and unsure. This is a common scene in eye care clinics today. Patients often forget to use their drops or stop taking them without telling their doctor.

Glaucoma is a serious condition that damages the optic nerve. It usually happens slowly over many years. If a person does not use their eye drops correctly, their vision can fade. This loss of sight is often permanent and cannot be fixed. Doctors need patients to take their medicine every single day. But many people find the drops hard to use or forget them.

Current treatments rely heavily on patient memory and willpower. Doctors give instructions and hope patients follow them. This approach often fails because life gets busy. Patients miss doses or run out of medication. The frustration grows for both the patient and the doctor. There is a clear need for a better way to help patients stick to their plans.

But here is the twist. A new study shows that a specific talking style works wonders. This style is called motivational interviewing. It is not about giving orders or lecturing. Instead, it focuses on listening and asking questions. It helps patients find their own reasons to make healthy choices. This method turns a conversation into a partnership between doctor and patient.

The science behind this approach is simple yet powerful. Think of the brain like a busy intersection. Old habits are like cars stuck in a traffic jam. They keep circling the same block. Motivational interviewing acts like a traffic cop. It guides the cars to a new exit. The doctor asks questions that help the patient see a better path. The patient then chooses to drive down that new road.

Researchers from Mount Sinai in New York tested this idea with eye doctors. They trained a group of residents who were learning to be ophthalmologists. These doctors were in their second year of training. They learned a one-hour workshop that focused on glaucoma counseling. The class included short lectures and videos. Students also practiced with actors who played patients.

The study split the residents into two groups. One group practiced counseling before the training class. The other group practiced after the class. Everyone had to talk to a standardized patient. This was an actor trained to act like a real person with glaucoma. The doctors had to explain the disease and get the patient to agree to a plan.

The results were clear and impressive. The group that took the workshop scored much higher on their tests. Their average score jumped from sixty-four percent to eighty-two percent. The doctors who trained covered most of the key skills needed for success. Those who did not train covered only a small fraction of the skills. The trained doctors also felt much more confident in their abilities.

This doesn't mean this treatment is available yet.

The doctors who took the class felt ready to use these skills. They said they would use them with real patients. They also recommended the training for future residents. This suggests the method is easy to learn and effective. It fits well into the busy schedule of a medical residency program. The training did not take a long time to complete.

Experts in the field see this as a major step forward. Motivational interviewing is used in many other areas of medicine. It helps with smoking cessation and diabetes management. Now it is being applied to eye care. This shows that the method is flexible and useful. It can be adapted for many different specialties. Other doctors can use this same training in their own clinics.

For patients with glaucoma, this change means better support. Doctors will be better at helping them manage their condition. Patients will feel heard and understood during their visits. This can reduce the stress of managing a chronic disease. It also builds trust between the doctor and the patient. Trust is the foundation of a good doctor-patient relationship.

There are some limits to this study. It was a pilot project with a small group of residents. The study took place at one specific medical center. The results might look different in other places. Also, the study looked at skills in a simulated setting. Real-world results might vary slightly. More research is needed to confirm these findings in larger groups.

The road ahead looks bright for this training. Medical schools can add this workshop to their curriculum. Clinics can offer it to their staff members. It is a low-cost way to improve patient care. The training materials are already available and easy to use. Doctors can start using these skills today.

In the future, more studies will track long-term outcomes. Researchers will see if patients actually take their drops better. They will also check if vision loss slows down. This data will help refine the training further. The goal is to make this standard practice everywhere. Every patient deserves a doctor who listens well. This simple change in conversation can save sight.

Study Details

Study typeRct
EvidenceLevel 2
PublishedMay 2026
View Original Abstract ↓
OBJECTIVES: Motivational interviewing (MI) is a patient-centered counseling style that has been shown to be effective in promoting behavioral change. However, it has not been commonly used in ophthalmology, despite its myriad applications, such as for improving topical medication adherence in glaucoma management. The purpose of this study was to develop, implement, and evaluate an MI workshop for ophthalmology residents focused on glaucoma counseling. DESIGN: From 2022 to 2023, A 1-hour interactive workshop was developed, which included a brief lecture, original videos demonstrating glaucoma counseling with and without MI, as well as role-play scenarios to practice MI skills. A standardized patient encounter (SPE) requiring glaucoma counseling assessed MI skills. Ten PGY-2 and 10 PGY-1 ophthalmology residents were randomized to complete the SPE either before the workshop (control group) or after (intervention group). SETTING: This was conducted with a residency program at an academic medical center. PARTICIPANTS: Ophthalmology residents at the New York Eye and Ear Infirmary of Mount Sinai. RESULTS: Residents in the intervention group performed better in the SPE (average score 82.2% [16.4/20] vs. 63.9% [12.8/20], p = 0.006), with no significant differences between PGY-1 and PGY-2 cohorts. The control group demonstrated 12.5% (0.5/4) of MI-specific skills on the SPE, whereas the intervention group covered 75% (3/4) of the MI-specific skills. Resident confidence using MI improved from 2.9/5 before the workshop to 4.65/5 to following it (p < 0.0001). All residents reported they were likely to use MI skills in future patient encounters and recommended it be offered to future residents. CONCLUSIONS: A brief MI workshop improved residents' confidence and MI skills in glaucoma counseling. This specialty-specific adaptation of MI for resident education may be extended to other fields seeking to integrate MI education into their specialty.
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