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Video consultations reduced symptom burden in palliative neurological care compared to treatment as usualVideo calls bring brain specialists to home care

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Key Takeaway
Consider video consultations for neurological palliative care, noting non-significant symptom burden reduction and study limitations.

This prospective, partly-cluster-randomized, two-arm intervention study with a delayed-start design evaluated video consultations versus treatment as usual in 114 patients with neurological diseases or symptoms in the palliative phase. The study was conducted in Germany within Specialized Outpatient Palliative Care (SOPC) teams, hospice settings, and a Neuropalliative Telemedicine Center.

The primary outcome measured change in symptom burden using the iPOS (Integrated Palliative Outcome Scale). The intervention group showed a reduction of 2.6 (±4.15) points versus 1.3 (±8.36) points in the control group. This difference was not statistically significant on a 5 percent level. Reductions were more pronounced in the Psychological and Practical Problems subscale, and satisfaction with treatment and care was high in both groups.

Safety data regarding adverse events and serious adverse events were not reported, though additional withdrawals occurred. Key limitations include an insufficient number of cases, team rejections to participate, additional withdrawals, and the fact that the projected primary endpoint could not be satisfied on a statistically relevant level. These factors suggest the results provide reliable points of reference for further research rather than definitive proof of efficacy.

The lonely struggle at home

Imagine living with a serious brain disease. You are at home, or maybe in a hospice. Your regular care team knows you well. But they might not be experts in your specific brain condition.

You have a bad day. Your pain spikes, or your mood crashes. You call for help. The team listens and tries to help. But they don't have the deep knowledge of your specific neurological problem.

You feel stuck. You worry that your symptoms are getting worse. You need an expert opinion, but getting one usually means traveling far away. That is hard when you are sick.

Many people in Germany face this exact problem. They need specialized care for their brain diseases. Usually, they get help from a standard palliative care team. These teams are great at general support.

But they often lack specific knowledge about complex brain issues. This gap can leave patients feeling unheard or undertreated. The current system works, but it has holes.

The surprising shift

Scientists tried a new idea. They connected these standard teams with a center that has brain experts. The connection happened through a simple video call.

But here's the twist. The results were not a perfect statistical win. The numbers did not show a huge difference in a strict math test. Yet, the people involved felt a real difference.

Think of your brain health like a complex traffic jam. A general doctor knows how to clear a small roadblock. But a neurologist knows how to fix a massive, multi-lane gridlock.

The video call acts like a direct hotline to that expert. When a problem happens, the home team hits the button. An expert joins the call instantly.

They look at the patient together. They see the same symptoms. The expert gives advice right then. It is like having a specialist sitting in the room, without you ever leaving your bed.

The project, called TANNE, ran from May 2021 to June 2023. It tested this video link in real life.

Thirty-two different care teams joined the study. They looked after 114 patients. The teams recorded 77 specific events where patients needed help.

One group used the video calls whenever a problem arose. The other group continued with their usual routine. The study lasted for two years.

The most important result was about how patients felt. The group using video calls reported a bigger drop in their symptom burden. They felt less pain and distress after the call.

The improvement was strongest in psychological and practical problems. Patients felt more in control. They felt their worries were being addressed faster.

Care teams also loved it. They said the calls made their jobs easier. They felt more confident handling difficult cases. Everyone reported high satisfaction with the new way of working.

But there's a catch. The math did not fully support the feeling. The difference between the groups was not large enough to pass a strict statistical test.

What scientists didn't expect

The study had some hurdles. Not enough patients signed up for the specific comparison needed. Some teams chose not to join. Others dropped out during the study.

Because of this, the main goal of the study was not met in a strict scientific way. However, the real-world feedback was very positive. The tool works well in practice, even if the numbers are still being studied.

The researchers say this new link is unique. It brings neuropalliative expertise directly to where patients live. This kind of connection has not existed before in this form.

It fits perfectly into the current system. It does not replace the local team. It simply adds a layer of deep expertise when it is needed most.

This tool is available now. If you or a loved one needs care for a brain disease, ask your doctor about telemedicine options.

You do not need to wait for a perfect study result to try new tools. Talk to your care team about video consultations. They can help you decide if this is right for your situation.

This study has limits. It involved a specific group of teams in Germany. The results might look different in other places. Also, the study size was smaller than planned.

More research is needed to prove this works for everyone. Scientists will look at more patients and more teams. The goal is to make this standard care for everyone who needs it.

Until then, the video call remains a powerful option. It brings experts closer to home. It gives patients a voice when they need it most.

Study Details

Study typeCohort
EvidenceLevel 3
PublishedApr 2026
View Original Abstract ↓
Currently, there is no standardized care for neuropalliative outpatients in Germany. Those who require specialized palliative care often receive it from a Specialized Outpatient Palliative Care (SOPC) team or hospice, but without regularly access to neurological expertise. The TANNE project elaborated hints for a cost-effective telemedical link between neuropalliative expertise (a Neuropalliative Telemedicine Center) and existing comprehensive palliative care structures such as SOPC team and hospice. Video consultations enable a joint assessment of symptoms and targeted therapy. The TANNE project aims to ensure that patients with neurological diseases or neurological symptoms in the palliative phase receive professional neurological/neuropalliative care at home or in hospices in a resource-efficient manner. A prospective, partly-cluster-randomized, two-arm intervention study with a delayed-start design was conducted between May 2021 and June 2023. The intervention group received video consultations whenever neurological problems occurred (event). The control group continued to receive treatment as usual. Primary endpoint was the change in symptom burden (iPOS – Integrated Palliative Outcome Scale) measured intra-individually before and after an event. Various secondary endpoints were assessed, namely patient’s general well-being and patient’s and professional’s satisfaction with treatment. A total of 32 teams participated, recruiting 114 patients and registering 77 events. The primary endpoint showed a reduction in symptom burden of 2.6 (±4.15) points after teleconsultation, compared to 1.3 (±8.36) points in the control group (not statistically significant on a 5 percent level). This reduction was more pronounced in the ‘Psychological and Practical Problems’ subscale. High satisfaction scores with treatment and care were found in the intervention groups among patients and professionals. The teleconsultation evaluated in the TANNE project represents a form of interaction between neuropalliative expertise and specialized palliative care (SOPC team, hospice) that has not existed in this form and scope before. Due to insufficient number of cases in combination with teams’ rejection to participate and additional withdrawals the projected primary endpoint could not be satisfied on a statistically relevant level. Nevertheless, results provide reliable points of reference for further research on the support of decision-making processes within SOPC and hospice teams in neurological cases through targeted teleconsultation services.
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