Researchers conducted a survey to understand what patients think and feel during physiotherapy appointments. They asked 232 patients from both public and private physiotherapy clinics in Gujarat, India, about their ideas, concerns, expectations, and overall satisfaction with their consultations.
The survey found that almost 90% of patients were satisfied with their consultation. Nearly 88% of patients reported sharing their thoughts and explanations about their symptoms with their physiotherapist. However, most patients said they did not have any concerns about their diagnosis or treatment, and more than two-thirds came to the appointment expecting an explanation for their symptoms.
This was a cross-sectional study, which means it captured people's experiences at one point in time. The data comes from patient surveys in a specific region of India, so the findings may not reflect experiences in other places. The study shows what patients reported, but it cannot prove what causes satisfaction or whether sharing concerns leads to better outcomes. Readers should view this as a snapshot of patient experiences in these particular clinics.