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N/A N=504 Randomized Health Services Research

Service Development: Assessing Non-attendance Rates in Outpatient Clinics

Asthma · Sleep Apnea Syndromes · Tuberculosis · COPD

Enrolled (actual)
504
Serious AEs
0.0%
Results posted
Feb 2020
Primary outcome: Primary: Attendance Rates at Respiratory Outpatient Clinics — 183; 89 Participants — p=0.004

Study Design & Population

Study type
Interventional
Phase
N/A
Interventions
Telephone reminder call (Behavioral)
Age
Adult, Older Adult · 18+ yrs
Sex
All
Sponsor
Imperial College London
Primary completion
Oct 2006

Outcome Measures

OutcomeResultp-value
PRIMARY
Attendance Rates at Respiratory Outpatient Clinics
183; 89 0.004 sig

Summary

Many studies have shown a high non-attendance rate in hospital outpatient clinics. The investigators have found a non-attendance rate of 25% in their asthma clinics and would like to investigate whether a reminder phone call will improve attendance rates. Patients will be randomised into two groups; one group will receive a reminder phone call one week prior to their hospital consultation and the other group will be managed in the standard manner (i.e. no reminder of any sort). The phone calls will be carried out on a Friday afternoon by a respiratory nurse specialist and a research officer for two asthma clinics based on a Wednesday morning and a Thursday afternoon.

Eligibility Criteria

Inclusion Criteria

  • Patients with appointments booked for 2 respiratory outpatient clinics

Exclusion criteria

Patients likely to only need one appointment

View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT00129649). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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