N/A
Completed N=106
Satisfaction of Limited English-Proficient Patients With Phone Interpretation Services Compared to In-Person Interpreters: A Randomized Controlled Trial
Pelvic Floor Disorders
Source: ClinicalTrials.gov NCT03470194 ↗
Enrolled (actual)
106
Serious AEs
0.0%
Results posted
Apr 2021
Primary outcomePrimary: Patient Satisfaction — 100; 94 score on a scale — p==0.002
Summary
The aim of the study is to determine if In-person interpreters increases patient satisfaction of URGYN office visits compared to the use of phone interpreter services for Limited English Proficient (LEP) patients
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Patient Satisfaction |
100; 94 | =0.002 sig |
Eligibility Criteria
Inclusion Criteria
- LEP speaking Spanish and Portuguese female patients presenting to the U Mass UROGYN clinic with or without Ad-hoc interpreters
- Spanish and Portuguese speaking female patients with LEP presenting to the U Mass UROGYN clinic for an office visit of any type
Exclusion Criteria
- Unable to provide consent
- Under 18 years of age
- Pregnant women
- Prisoners
- LEP subjects who decline interpreter services
- Non -Spanish or Non - Portuguese speaking subjects
- Patients with cognitive impairment
- Visually or hearing impaired patients
- Patients not requiring a follow up appointment
Data sourced from ClinicalTrials.gov (NCT03470194). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication. Informational only — not medical advice.