N/A
N=26
A Multi-level Intervention to Increase Access and Use of the Patient Portal
Patient Education · Diabetes Mellitus, Type 2
Bottom Line
View on ClinicalTrials.gov: NCT05180721 ↗Enrolled (actual)
26
Serious AEs
0.0%
Results posted
Jul 2025
Primary outcome: Primary: Usage of Portal — 12.65; 5.79 days per month
Study Design & Population
- Study type
- Interventional
- Phase
- N/A
- Interventions
- Use of patient portal for diabetes management (Behavioral)
- Age
- Adult, Older Adult · 18+ yrs
- Sex
- All
- Sponsor
- Yale University
- Primary completion
- Jul 2024
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Usage of Portal |
12.65; 5.79 | — |
| PRIMARY Change in A1C Value |
8.31; 8.09; 8.23 | — |
| SECONDARY Summary of Self-Care in Diabetes Survey- Diet |
2.82; 4.00; 3.68 | — |
| SECONDARY Diabetes Self-Efficacy |
3.14; 3.44; 3.68 | — |
| SECONDARY Health Care Climate Questionnaire |
4.15; 4.14; 3.95 | — |
| SECONDARY Problem Areas in Diabetes (PAID) |
43.58; 29.09; 25.45 | — |
Summary
The purpose of the study is to develop and evaluate a multi-level intervention aimed at increasing access and use of patient portals for diabetes management (MAP) in community health centers (CHCs).
Eligibility Criteria
Inclusion Criteria
- Established patient of one of the partner CHCs
- Age > 18 years
- Diagnosed with T2D >6 months
- Able to read in English or Spanish
- Not using the patient portal
- A1c >7.5%
Exclusion Criteria
- Cognitive impairment (≥3 errors on the Six Item Screener for cognitive impairment in clinical research [SIS]) (Callahan et al. 2002) as they will have difficulty in completing the study requirements
- Gestational diabetes
Data sourced from ClinicalTrials.gov (NCT05180721). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.