Researchers analyzed a 10-item survey called the NICU-FACCE. This tool was designed to measure family-centered care for parents and caregivers of babies in neonatal intensive care units (NICU). The study looked at how well the survey works as a consistent way to collect feedback from these families.
The study included 389 participants, including birthing parents and other caregivers. Results showed that the survey is highly reliable and consistent. For example, it showed high agreement between different types of scoring models and strong correlation between scores given by different types of caregivers. It also showed a positive link with existing hospital assessment tools.
Because this was a psychometric evaluation, the study did not test a medical treatment or a specific clinical intervention. Instead, it confirmed that the NICU-FACCE survey is a reliable tool for hospitals to use. This means hospitals can use it to better understand and improve the support they provide to families during a difficult time.