Clinicians must remain attentive to functional impairment and loss of control in problematic use of generative AI chatbots
This narrative review examines the problematic use of generative AI chatbots (PUGAIC). The scope includes the current state of knowledge regarding this emerging issue. The authors highlight that existing measurement tools are in early stages of validation. Diagnostic boundaries between high engagement in generative AI-related activities, problematic use, and addiction-like behavior remain unclear. Culturally constrained perspectives and a lack of clinical correlates further limit the evidence base. The review cautions against treating PUGAIC as a formally established diagnostic entity at this time. Moral apprehension should be avoided to prevent overpathologization of user behavior. The primary outcome and specific adverse events were not reported in this source. Safety data regarding serious adverse events, discontinuations, and tolerability are not available. The review emphasizes that clinicians have to remain attentive to cases involving functional impairment, psychological distress, and loss of control. Practice relevance centers on monitoring these specific functional outcomes rather than relying on unvalidated diagnostic criteria. The certainty of the findings is constrained by the limitations of the available literature.