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N/A N=605

Attitudes Towards Receiving Mental Health Care Using Telehealth During the Coronavirus Disease 2019 (COVID-19) Pandemic

Psychiatric Disorder · Mental Health Disorder · Stress · Adjustment Disorders

Enrolled (actual)
605
Serious AEs
Results posted
May 2024
Primary outcome: Primary: Patient Choosing Telehealth as an Option for Future Care — 523; 43; 36 Participants

Study Design & Population

Study type
Observational
Phase
N/A
Interventions
No interventions (Other)
Age
Adult, Older Adult · 18+ yrs
Sex
All
Sponsor
Northwestern University
Primary completion
Jan 2021

Outcome Measures

OutcomeResultp-value
PRIMARY
Patient Choosing Telehealth as an Option for Future Care
523; 43; 36
PRIMARY
Comparison Between In-person and Telehealth
53; 43; 335; 115; 52
PRIMARY
Patient Satisfaction With Telehealth
278; 227; 56; 30; 7
PRIMARY
Patient Comfort Using Telehealth
297; 234; 36; 22; 7
PRIMARY
Patient Easy of Using Telehealth
318; 209; 48; 16; 4

Summary

The purpose of this study is to collect patients' experiences and feedback to better understand and improve mental health care using telehealth services. This is critically important as telehealth appointments, including both phone and video calls, continue to be offered for regular appointments to reduce in-person interaction as a preventive measure to help control the spread of COVID-19.

Eligibility Criteria

Inclusion Criteria

  • Adults age 18 and over who received mental health care through Northwestern prior to telehealth implementation from March 15th 2019 to March 14th 2020, and had at least one mental health care appointment through Northwestern between March 15th 2020 and September 30th 2020.

Exclusion Criteria

  • Adults unable to access study questionnaires via computer or mobile device
View full record on ClinicalTrials.gov →

Data sourced from ClinicalTrials.gov (NCT04693052). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication.

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