N/A
Completed N=605
Attitudes Towards Receiving Mental Health Care Using Telehealth During the Coronavirus Disease 2019 (COVID-19) Pandemic
Psychiatric Disorder · Mental Health Disorders · Stress · Adjustment Disorders
Source: ClinicalTrials.gov NCT04693052 ↗
Enrolled (actual)
605
Serious AEs
—
Results posted
May 2024
Primary outcomePrimary: Patient Choosing Telehealth as an Option for Future Care — 523; 43; 36 Participants
Summary
The purpose of this study is to collect patients' experiences and feedback to better understand and improve mental health care using telehealth services. This is critically important as telehealth appointments, including both phone and video calls, continue to be offered for regular appointments to reduce in-person interaction as a preventive measure to help control the spread of COVID-19.
Outcome Measures
| Outcome | Result | p-value |
|---|---|---|
| PRIMARY Patient Choosing Telehealth as an Option for Future Care |
523; 43; 36 | — |
| PRIMARY Comparison Between In-person and Telehealth |
53; 43; 335; 115; 52 | — |
| PRIMARY Patient Satisfaction With Telehealth |
278; 227; 56; 30; 7 | — |
| PRIMARY Patient Comfort Using Telehealth |
297; 234; 36; 22; 7 | — |
| PRIMARY Patient Easy of Using Telehealth |
318; 209; 48; 16; 4 | — |
Eligibility Criteria
Inclusion Criteria
- Adults age 18 and over who received mental health care through Northwestern prior to telehealth implementation from March 15th 2019 to March 14th 2020, and had at least one mental health care appointment through Northwestern between March 15th 2020 and September 30th 2020.
Exclusion Criteria
- Adults unable to access study questionnaires via computer or mobile device
Data sourced from ClinicalTrials.gov (NCT04693052). Outcome figures and adverse-event rates are extracted automatically from the registry's posted results and are provided for clinician reference, not as a substitute for the primary publication. Informational only — not medical advice.