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Health insurance navigation did not significantly improve linkage to care in a population of 625Insurance navigation did not improve HIV care links for patients

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Key Takeaway
Note that health insurance navigation did not significantly improve linkage to care for the studied population.

This randomized controlled trial enrolled 625 Black and Hispanic/Latino sexual gender minorities and transgender persons aged 18 years or older in Chicago, IL. The study evaluated the impact of health insurance navigation compared to standard of care on linkage to care for both HIV status and pre-exposure prophylaxis (PrEP) status.

Among participants living with HIV, 66.1% were linked to care. Among participants living without HIV, 23.9% were linked to pre-exposure prophylaxis. The overall linkage to care across all study arms and HIV statuses was 35.2%.

Results indicated that health insurance navigation did not significantly improve linkage to care, even among participants who were not insured at the time of enrollment. No data regarding adverse events or tolerability were reported.

A primary limitation noted was the high prevalence of insurance at baseline, which may have influenced the results. The findings suggest that providing insurance navigation before a care visit did not significantly improve linkage to care in this population.

How this fits prior evidence

How this fits prior evidence: This study addresses gaps regarding barriers to HIV care and PrEP access for specific minority populations. While previous coverage noted that enhanced peer PrEP referral with HIV self-testing increased HIV testing among Kenyan AGYW but did not increase PrEP initiation, this trial shows that insurance navigation specifically failed to improve linkage to care in a Chicago-based population of sexual gender minorities.

Navigating the complex world of health insurance is a major hurdle for many. For people living with HIV or those seeking prevention, finding the right care can feel like an impossible maze. Researchers in Chicago looked at whether having a dedicated person help navigate insurance would make it easier for patients to get into the system.

The study followed 625 Black and Hispanic sexual gender minorities and transgender individuals. While the goal was to improve access, the results showed that insurance navigation did not significantly improve linkage to care. This remained true even for people who did not have insurance when the study began.

Overall, about 35% of all participants were linked to care. Among those living with HIV, 66.1% were linked to care, while 23.9% of those without HIV were linked to pre-exposure prophylaxis. Because many people already had insurance at the start of the study, it may have influenced these results.

What this means for you:
Providing insurance navigation help did not significantly improve rates of patients getting linked to HIV care.

Common questions

Did insurance navigation help more people get HIV care?

No, the study found that offering insurance navigation did not significantly improve linkage to care. This was true even for participants who did not have health insurance at the start of the trial.

How many people were linked to prevention medicine?

Among the participants in the study who did not have HIV, 23.9% were successfully linked to pre-exposure prophylaxis, which is a form of prevention medication.

What was the overall success rate for linking people to care?

Across all groups in the study regardless of their HIV status, 35.2% of participants were linked to care. For those already living with HIV, that number was 66.1%.

Study Details

Study typeRct
Sample sizen = 625
EvidenceLevel 2
Follow-up216.0 mo
PublishedJul 2026
View Original Abstract ↓
BACKGROUND: Black and Hispanic/Latino sexual gender minorities are disproportionately affected by HIV. Structural determinants of health, such as health insurance coverage, drive care engagement and improve HIV care outcomes. METHODS: Black and Hispanic/Latino sexual gender minorities and transgender persons ≥18 years of age, living in Chicago, IL, were enrolled and randomized to receive health insurance navigation (intervention) or standard of care. Primary and secondary outcomes were analyzed using 2-way contingency analyses to compare linkage-to-care rates by HIV status (HIV positive and HIV negative) and under a status-neutral framework, based on intervention assignment. RESULTS: We enrolled 625 participants: 278 (44%) in the intervention arm and 347 (56%) in the control arm, with no substantial sociodemographic differences between study conditions. Overall, 29.7% were persons living with HIV, 14.1% identified as transgender, and 68.5% were insured. Among persons living with HIV in both study arms, 66.1% were linked to HIV care. Among participants living without HIV, in both study arms, 23.9% were linked to pre-exposure prophylaxis. Across study arms and HIV status, approximately one-third of participants (35.2%) were linked to care. CONCLUSIONS: We found the provision of health insurance navigation before a care visit did not significantly improve linkage to care, even among participants not insured at study enrollment. This could partially be explained by the high prevalence of insurance at baseline.
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